1. How do I order on the JDLF shopping page?   

Simply create an account with username and password. There is no membership or subscription fee. We do have a $2 pickup fee, or you can choose a $10 home delivery fee. Shop anytime between Friday at noon and Monday at noon, placing multiple orders if you wish, and your food will come on Tuesday! 

2. Where are the Tuesday pickup locations?  

Apple Canyon Lake: 5:00 pm at Firehouse Fitness Center parking lot.
Apple River: 4:30 pm (or later) inside Thriving Thistle Market.
Elizabeth: 4:00 pm at Elizabeth Community Building.
Galena: 4:40-5:00 pm at Irish Cottage parking lot.
Galena: 5:15-6:15 pm at Galena MedSpa (inside clinic).
Galena Territory: 4:00 to 4:15 pm at Shenandoah Riding Center parking lot. 
  Hanover: 4:15 pm in parking lot behind Great River Market.
Lena: 4:45 pm in parking lot across from Lena Mercantile (near Subway).
Mt. Carroll: 5:00-6:00 pm inside Big Miniature Farms store.
Savanna: 4:45 pm at farmers’ market pavilion (near Shiver’s Ice Cream).
Stockton: 4:45 pm at Spahn & Rose parking lot.
Home Delivery: We can deliver to most places in Jo Daviess County. Contact us to confirm details!

When you place an order, you should receive a confirmation email with the time and address of the pickup location you have chosen.

 

3. I added items to my cart, waited a day or two before placing the order, and some of the items disappeared from my cart. What happened? 

Unfortunately, placing items in your cart does NOT reserve them. The items are only deducted from the website's inventory when you place the order and pay for it. To make sure you get the items you want before they sell out, place your order right away! You can always come back and place multiple orders during the buying window, and you will only be charged one pickup/delivery fee.

4. I'm having trouble finding items on the shopping page, and I don't want to scroll through all 500 items. 

On the shopping page, you can search by producer, by category, by key words, or by attributes. This should prevent lots of scrolling.  

5. Do I return the t-shirt bag my order came in? And what about these jars?  

Yes, please return your t-shirt bag. We wash them each week and reuse them so we can limit our use of paper and plastic. If you ordered something that came in a glass jar or bottle, you can return the empty jar to the delivery person to receive a credit ($0.50 per jar, or $1 for a spray bottle or soap dispenser). Just make sure your name is somewhere on or inside the jar/bottle so we can get the credit to the right person. Christ in the Wilderness reuses the plastic clamshells her baked goods come in, so those can be returned. If your order came in a box, feel free to return the box, and we will happily reuse it. Unfortunately, we are not able to reuse egg cartons, paper bags, or plastic bags.  

6. How does home delivery work? 

If you live in Jo Daviess County and pay a $10 delivery fee, we will bring the order to your house! If you aren't home at the time of delivery, you will want to put a cooler outside the house that we can leave your order inside of. Feel free to contact Erin to confirm details of the delivery. 

If you experience technical difficulties at any point, or you have a question that isn't answered here, please don't hesitate to contact Erin, the market manager. Thank you for shopping local!